5K Laser Products, Inc
2640-A Junction Hwy
Kerrville, TX  78028
830-367-4199
888-367-4199

 

 

Computer Service

Computer Repair and Trouble-Shooting
Is your computer freezing-up or slowing down? Is your hardware giving you trouble or not working? Tell us about your computer repair situation and we will provide an estimate. We support Windows 95, 98, 2000, ME, XP.

E-mail, Internet and AOL Problems
Need to get connected? Can't get your workstation to link to your cable-modem or DSL connections properly? We can quickly fix most e-mail problems on most messaging systems such as Outlook Express, Outlook, Exchange, AOL, etc. We are experts at fixing all AOL problems. We can also share your internet connection amongst multiple computer workstations and/or setup a local or wireless network. We will work with AND complement the work of your existing IT dept.

Virus Removal & Protection
Is your computer acting strangely? Have your colleagues been receiving suspicious-looking emails from you? If you detect or suspect a virus on your computer, please contact us immediately! Tell us the symptoms and we can tell you the name of the virus you have. We are experts at properly removing viruses, patching up the damage and safely protecting your files in the future.

PC Tune-up
Let a professional tune-up your system for peak performance and security.  We will make your computer run like new!  Services cover the flowing areas:

  • Remove unnecessary programs from starting
  • Update virus software and check for viruses*
  • Uninstall unnecessary programs
  • Delete "trash" and temporary files
  • Remove unnecessary network settings
  • Fine-tune display settings and set display to fit monitor window
  • Run diagnostic software and correct disk/directory errors
  • Defragment the hard drive for better performance
  • Dust Cleaning - The Deadliest Computer Disease
    Dust is the silent PC killer. A virus will ruin your data or freeze your PC, but dust can destroy your hardware thru heat build up or in extreme cases, cause a fire. Major computer publications always recommend a cleaning the inside of your computer once every 6 months and at a minimum, a full cleaning every year. 

Setup A New Computer System
Just leave it in the box and call us. We will completely setup your new computer, including your printer, scanner, camera, palm pilot etc. We can also train you and/or your company how to use the new equipment.

Hardware Installations and Upgrades
Many computers can be upgraded to improve performance.  We can add more memory, hard disks and even change the processor.  We are highly experienced in upgrading PCs and adding peripherals. 

Data Recovery
You can never be too safe these days.  We can effectively locate all of  your important files and back them up to tape drives or CDs for you.

Support  

  • Software trouble-shooting - MS Office (Word, Excel, Outlook, PowerPoint, Access, FrontPage, ACT, QuickBooks, Peach Tree, File Maker pro, ACT, Quicken, AOL etc.)
  • Windows 95, 98, ME, 2000, XP Support/Repair/Trouble-shooting
  • Hardware Upgrades - RAM, Mother Board, Processor,
  • Hardware Replacement: CD Drive, CDRW Drive, Floppy Drive, Power supply
  • Complete Hard Drive Transfers
  • Data Recovery*
  • Configure TCP/IP and Internet connectivity
  • DSL & Cable Modem Support
  • Mail program (e-mail) trouble-shooting (Outlook Express, Outlook etc)
  • Virus Removal/Protection (workstations): Norton, Panda, Trend Micro
  • Anti-spamming solutions
   
       

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